This suite of programmes is offered as a Master of Arts, Master of Science as well as a Postgraduate Certificate. The programme suite in UX and Service Design is a unique, design-focused programme bringing together two of design’s emerging specialisms – User Experience and Service Design – as part of a single educational experience, with a key focus on digital products and services. User Experience (UX) is a field concerned with understanding and improving the ways the users interact with an organisation and its products or services. Service Design (SD) is a closely related field that is focused on the creation of optimal experiences and sustainable solutions for both customers and service providers.
This innovative, fully online programme provides students with expert knowledge, skills and competencies in the field of User Experience and Service Design, such as, for example: user-research, evaluation methods and methodologies, design project management, and research skills and knowledge, which are required for a career working or researching in the wider field of UX and service design.
For more information about the programme please visit: https://crawford.mtu.ie/courses/ma-msc-in-user-experience-and-service-design/